Mark Bowles


As founder of Network Computing Group, Mark brings more than 25 years of experience in business and technology services to the clients of NCG. During that time, he has developed expertise in applying technology-based solutions to improve and stimulate the business operations of companies of all sizes in the Roanoke area. Mark is also a Microsoft Certified Small Business Specialist.

Robert Amick

Service Manager

Robert has over 8 years of experience in business and technology services. Robert is responsible service management, project coordination, and client satisfaction.

Mason Walker

Service Tech

Our latest addition to the NCG team is Mason and he is eager to tackle any annoying issue you may have. He is one or our field support providers for many of your IT problems and is on the road and on the go at a moments notice.

Erick Anderson

Senior Network Engineer

Erick is a Dynamic Network Engineer with 15 years of experience helping small to large businesses create secure network environments and providing systems analysis, while increasing efficiency. Able to translate business needs into technical solutions.

Eric Parr

Service Technician

Eric has been around computers most of his life. He went from a user to building his own computer systems. But he realized he had to rely on others for any more complex computer problems including network related problems.

He decided to go to school at night to learn Networking and Security. It was a great opportunity to move in to a better field of work. After completing his studies for his degree he got his first job in the IT field. He has now been in the IT field for nearly 10 years.

What do you do when not at work?

  • Computers, and socialize with friends.
    What do you like best about the job?
  • Being able to work together with other to solve problems and learn new things.

    What if you won a million dollars?

  • Pay off debts, and then invest the rest.What did you want to be when you were growing up?
  • Architect

Joe Chappell

Desktop Support Engineer

Service issues and Technical Support I started working with computers in 2002 while I was in the military. My interest was simple starting out, I worked on Excel spreadsheets to Access databases. I advanced from making an Ethernet cable to wiring whole buildings. I have a wide range of experience with different technology ranging from Audio/Visual, Security, Access Control, Structure Cabling, to working on different commercial networks. I really like working in IT because of the instant gratification you get when you help a client that has a problem and I am able to fix that problem.

Every issue I work on is another adventure I get to go on and see where it takes me. I live in Vinton with my wife Sarah, two foster kids, and two cats. In my spare time, I like to. Wait, do I have spare time? I spend as much time as possible with my wife and two very special kids. When I do have time to myself I am usually on a news website or tech related website. I love how technology is rapidly changing before our eyes, things that use to be impossible are becoming possible. I am excited to be in a field that is able to utilize and adapt to the change.

On a Personal Note

What’s your biggest achievement in life?

  • Making it through 4 years in the Marine Corp and being Honorably Discharged.

    Do you have a little unknown talent?

  • I can run really fast at short distances.

    What attracted you to NCG?

I like how the focus is on the clients and their satisfaction.

    What was your most obscure job?

  • I worked with the grounds crew at a summer camp, it was fun being young and working with different equipment.

    What would be the first thing you would do if you won the lottery?

Get a good Lawyer and an Accountant.

Chris Kirk

Help Desk Engineer

Chris is fairly new to the IT side of the industry. But he has always worked with and on computers from the graphic design side. Armed with a Bachelors in fine arts he went back to receive his IT training from Virginia Western Community College. He has years of customer service and enjoys helping clients, this comes from owning and running his own successful auto parts business. He enjoys the IT world because no two days are the same and we are all constantly learning as technology changes.

Mason Walker

Network and Security Engineer

Contact Mason for: Technical Support and Network/Information Security Mason’s parents will tell you he’s been glued to a computer ever since they brought the first one home when he was 6 years old. Fascinated by the inner workings of the computers he spent so much time on, Mason continued to study them until arriving at NCG in 2009. From his first day at NCG, Mason loved to solve weird problems and clear up strange computer behavior. These days his specialty is network and information security; he uses NCG’s arsenal of layered security tools to ensure no evildoers can access your private information. In his free time, Mason likes working on his house, taking his dogs to the park, playing video games and collecting records. Mason lives in Roanoke with his wife Julia and their small army of animals: 2 dogs, 4 inside cats and 1 porch cat (she came with the house, but we love her).

What did you want to be as a kid?

  • An astronaut as I was a proud member of the Young Astronauts Club

    What would be the first thing you would do if you won the lottery?

  • Pay off our house, our parents houses, and start a college fund for my nephew, Tyler.

    What’s the best vacation you ever took?

  • My parents took our family to Paris when I was a teenager. Being able to climb the Eiffel Tower and visit the Louvre with my family was amazing.

    What talent do you wish you had?

  • Dunk a basketball!

    What do you like most about your job?

  • Every day is a new challenge, I get to learn about and tinker with new technologies, and the feeling of solving a critical problem for someone happening at the worst time possible.